-Appointments are made through the booking tab for your convenience. If you are a new client, please make sure to complete the client questionnaire and consent form at least 24 hours before the start of your appointment

-Non-refundable deposits are required to book your appointment. Deposits are transferrable ONE TIME with a 24 hour notice.

-Johanna does not accept tips.

- The remaining balance for your service must be paid in CASH or ZELLE

-Deposits are non-refundable but can be transferrable one time if the appointment is rescheduled before the cancellation/rescheduling grace period. You can reschedule your appointment through the confirmation email before the 24 hr grace period. In the event of an emergency, please text 773-614-6668.

-Appointments may be cancelled or rescheduled when at least 24 hours notice is provided.You can reschedule your appointment through the confirmation email before the 24 hr grace period. In the event of an emergency, please text 773-614-6668.

- Appointments cancelled or rescheduled with less than 24 hours notice will result in forfeit of non-refundable deposit.

The essence of Johanna’s work is to be mindful and thorough during every minute of your service. Please be on time to take advantage of the full appointment. Service time will not be extended based on your arrival time.